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Japan Souvenir Express – Account Registration Privacy Policy

Effective Date: [1st Aug 2025]

Japan Souvenir Express (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you create an account or register for our services.

1. Information We Collect

When you register for a Japan Souvenir Express account, we may collect:
• Your name
• Email address
• Password
• Phone number (optional)
• Preferred language
• Country of residence

2. How We Use Your Information

We use the information collected for the following purposes:
• To create and manage your account
• To communicate with you regarding orders, services, or updates
• To provide customer support
• To send you promotional offers or newsletters (only if you opt-in)

3. Legal Basis for Processing

We process your personal data based on:
• Your consent (for promotional communications)
• Contractual necessity (to provide our services)
• Legitimate interests (to improve our service and user experience)

4. Data Retention

We retain your personal data for as long as your account is active or as required by law.

5. Data Sharing and Transfer

We do not sell your personal information.
We may share it with:
• Service providers for IT support, hosting, and customer management
• Law enforcement agencies when required by applicable law

If your information is transferred outside of Japan, we ensure appropriate safeguards are in place.

6. Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, or disclosure.

7. Your Rights

Depending on your location, you may have the right to:
• Access, correct, or delete your personal information
• Withdraw consent for marketing communications
• Lodge a complaint with a supervisory authority

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: support@japansouvenir-ex.com